Last updated: October 2025
1. Introduction
Welcome to Pantogar® Online Store. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and placing an order, you agree to be bound by these terms.
2. Products and Services
All products and descriptions are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only and may differ from the actual product.
We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product color.
3. Pricing and Payment
All prices are displayed in your selected currency and are subject to change without notice. Price changes will not affect orders that have already been placed.
Payment must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as displayed on our checkout page.
All transactions are processed securely through trusted payment gateways. We do not store your credit card information on our servers.
4. Shipping and Delivery
We offer worldwide shipping. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
We aim to process and ship orders within 1-3 business days. Please note that delivery times are estimates and may be affected by factors beyond our control, including customs delays and carrier issues.
Once your order has been shipped, you will receive a tracking number via email. You are responsible for providing a valid shipping address. We are not liable for orders shipped to incorrect addresses provided by the customer.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unopened products within 30 days of delivery for a full refund.
To be eligible for a return, products must be unused, unopened, and in their original packaging. Customers are responsible for return shipping costs unless the product is defective or we made an error.
Refunds will be processed within 7-10 business days after we receive your returned item. Refunds will be issued to the original payment method.
For detailed information, please refer to our Refunds & Returns Policy.
6. User Accounts
When you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate and complete information when creating an account and to update your information as necessary.
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
7. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Pantogar® or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from our website without our express written permission.
8. Product Use and Medical Disclaimer
Pantogar® is a dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Always read the label and follow directions for use. If symptoms persist, consult your healthcare professional. Do not use if pregnant or breastfeeding without consulting a healthcare professional.
9. Limitation of Liability
To the maximum extent permitted by law, Pantogar® shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product.
10. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
13. Disclaimer & Important Notice
Our company is an overseas seller offering shipping to countries worldwide.
Please note that import procedures, customs clearance, labeling obligations, tariffs, value-added taxes and other duties vary by country/region. It is your responsibility to review and comply with the laws, regulations and practices applicable in your country or region before placing an order.
Purchasing and using our products is done at your own risk.
In particular, please be aware of the following:
- The product you purchase may be subject to local import- or sale-regulations different from those of the country of origin.
- Your country/region may require specific approvals, labeling, safety standards, customs duties, tariffs, VAT/Sales Tax, etc.; you are responsible for verifying and complying with such requirements.
- In case the product is refused entry, detained, destroyed, subjected to additional duties, or if you encounter any use-related issues, our company cannot assume liability.
- Packaging, labels, and instruction materials may not fully comply with the language or regulatory standards of your country/region. Please purchase with this in mind.
- This Notice is part of our Terms of Sale, Website Terms & Conditions, and our Refund & Return Policy. By purchasing from us you acknowledge and accept these conditions.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: info@pantogar-online.com
Website: https://pantogar-online.com
By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.